Resetting Student's Passwords

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Skilljar dashboard admins can update their student's password from within the Dashboard. 

Note: This option is only available for students who authenticate without SSO. If a student using your organization's SSO portal requests to reset their password, you'll need to work with your SSO identity provider and team to reset their password. 

Here's how it works:

  1. Open your Skilljar dashboard and select Students.
  2. Select a student from the list to open their record page.
  3. Select the Admin Actions dropdown and then Reset Password.

    Screenshot 2023-12-07 at 4.41.57 PM.png

  4. On the Reset Password page, type in the new password for the student in each box and then select Reset

    Screen_Shot_2019-01-15_at_12.20.56_PM.pngYou can now provide the student with their new password, and ask that they change it immediately upon successfully logging in.

For any assistance, please contact our Customer Success team, or Skilljar Support.

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