The Courses report page provides a detailed look at how your different published courses are performing, both in terms of registration numbers and course completions, as well as session time.
You can also utilize the Registrations, Completions, and Domains filters to further filter the Courses table. Once the filter is applied, the filter will be appended to the URL, which allows you to bookmark the page and access the filtered table at any time.
Here are some of the key questions the Courses report can answer:
- Which of my courses are most/least popular?
- Which courses have the highest/lowest completion rates?
- Are students spending more or less time in a course than we intended when creating the content?
- Which courses in a path or plan did a student take? (Note that there is not a dedicated plans analytics section, but you are able to see plan purchase information in the Order Report and course level progress in this section).
In Courses, we have additional options to dive deeper into the numbers being presented, by viewing lesson performance and individual student performance on a course by course basis.
Looking at the details of specific courses that are over or under-performing can help provide insight into what content is working, and how to update your under-performing content to achieve the desired results. Let's take a look:
Enrollments Tab
Selecting a hyperlinked course brings up the Students tab by default for the selected course. Here we can see the following information for each individual user who has enrolled in that course:
- Lesson Progress (% of course completed)
- Total Session Time
- Registration Date
- Completion Date
- Date of Latest Activity
By looking at this data for a course that is underperforming in terms of completion, you can get a clear sense of how far students are progressing in the course before abandoning it. Understanding how much time users are spending on the course can also uncover potential problems with the content itself. For example, if students have a high session time but have not progressed far in the course, it may be a sign that the content is cumbersome for students and warrants an update.
Lessons Tab
The Lessons tab helps Customers understand how students are progressing through the selected course, lesson by lesson.
You can find the following data points in this report:
- Total Views
- Unique Views
- Chart showing Total and Unique views by lesson plotted according to their order in the course
- Chart Showing Total Session Time per lesson, plotted according to their order in the course
Lesson view data can help identify specifically where within a course students are dropping off (such as which lessons are underperforming), and which lessons or content seem to resonate with students.
Is a quiz stumping your students and causing them to leave? Or, is the course so long that you're losing the attention span of students? Armed with this data, Customers can work to further optimize their content to achieve success.
Lesson views: Total Views vs Unique Views
‘Total views’ reports how many times a lesson page is loaded and viewed, while ‘unique views’ tracks the number of unique students that have viewed the page.
For example: If a student reloads the lesson five times, it will add five ‘total views’ to the report but only add one view to the ‘unique views’ data for that lesson.
- Note: The ‘total view’ count for lessons is not tracked via domain, so the course data analytics will show the total views from all of your domains. However, the ‘unique view’ data is still specific to each unique student.
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