The Courses report page provides a detailed look at how your different published courses are performing, both in terms of registration numbers and course completions, as well as session time.
You can also utilize the Registrations, Completions, and Domains filters to further filter the Courses table. Once the filter is applied, the filter will be appended to the URL, which allows you to bookmark the page and access the filtered table at any time.
Here are some of the key questions the Courses report can answer:
- Which of my courses are most/least popular?
- Which courses have the highest/lowest completion rates?
- Are students spending more or less time in a course than we intended when creating the content?
- Which courses in a path or plan did a student take? (Note that there is not a dedicated plans analytics section, but you are able to see plan purchase information in the Order Report and course level progress in this section).
In Courses, we have additional options to dive deeper into the numbers being presented, by viewing lesson performance and individual student performance on a course by course basis.
Looking at the details of specific courses that are over or under-performing can help provide insight into what content is working, and how to update your under-performing content to achieve the desired results. Let's take a look:
Enrollments Tab
Selecting a hyperlinked course brings up the Students tab by default for the selected course. Here we can see the following information for each individual user who has enrolled in that course:
| Metric | Definition |
| Student name | The name of the student associated with the enrollment |
| The email of the student associated with the enrollment | |
| % complete | Calculated by the number of completed required lessons divided by the total number of required lessons |
| Total session time |
The sum of all recorded session time for each enrollment It will be displayed as -- if the current session time total is 0 |
| Registered | The enrollment date for the student on the course |
| Completed | The completion date for the student on the course |
| Latest activity | The date of the latest recorded activity for the student on the course |
| Success status |
The success status that was recorded for the student on the course, if one exists This column will only be shown for courses where at least one student has a populated success status |
| Score |
The score that was recorded for the student on the course, if one exists This column will only be shown for courses where at least one student has a populated score |
By looking at this data for a course that is underperforming in terms of completion, you can get a clear sense of how far students are progressing in the course before abandoning it. Understanding how much time users are spending on the course can also uncover potential problems with the content itself. For example, if students have a high session time but have not progressed far in the course, it may be a sign that the content is cumbersome for students and warrants an update.
Lessons Tab
The Lessons tab helps Customers understand how students are progressing through the selected course, lesson by lesson.
You can find the following data points in this report:
- Total Views
- Unique Views
- Chart showing Total and Unique views by lesson plotted according to their order in the course
- Chart Showing Total Session Time per lesson, plotted according to their order in the course
Lesson view data can help identify specifically where within a course students are dropping off (such as which lessons are underperforming), and which lessons or content seem to resonate with students.
Is a quiz stumping your students and causing them to leave? Or, is the course so long that you're losing the attention span of students? Armed with this data, Customers can work to further optimize their content to achieve success.
Lesson views: Total Views vs Unique Views
‘Total views’ reports how many times a lesson page is loaded and viewed, while ‘unique views’ tracks the number of unique students that have viewed the page.
For example: If a student reloads the lesson five times, it will add five ‘total views’ to the report but only add one view to the ‘unique views’ data for that lesson.
- Note: The ‘total view’ count for lessons is not tracked via domain, so the course data analytics will show the total views from all of your domains. However, the ‘unique view’ data is still specific to each unique student.
All Lessons: Graphs
When `All Lessons` is selected on the Course > Lessons Analytics page, the following graphs show:
View Per Lesson
| Line | Calculation |
| Total Views | The sum of the total number of views for a lesson including multiple views from the same student |
| Unique Student Views | The count of the total number of unique students who viewed a lesson |
| Registrations |
The number of enrollments on the course |
Total Session Time Per Lesson
| Line | Calculation |
| Total Session Time (hours) | The total number of hours spent on the lesson summed across all students |
Selected Lesson: Tables and Graphs
Course Lesson Quiz Table
This table is shown when a single lesson with scores is selected. Other lesson types will not display in this way, if at all.
| Metric | Definition |
| Student | The name of the student associated with the lesson |
| Status |
The status associated with the student for the lesson |
| Score |
The percentage score that the student scored on the quiz, if one exists Displays a "N/A" if a score has not yet been set |
Course Lesson Video Graphs
There are two graphs shown when a JW Player video lesson is selected.
Other video types are not supported.
The lesson will show these graphs only when the Registration filter date is set to "All".
| Line | Calculation |
| Plays | The number of times a video was played each day for the last 30 days |
| Completions | The number of times a video was completed over the last 30 days |