Resetting an Email Address or Password

by Sarah Southerland

This article provides instructions on how to reset your email or password once you have already logged into your account. If you are unable to log in, please see this article about resetting your password.

  1. Sign in to your Skilljar account

  2. Input your email address and password, and click "Sign In"
  3. Click the drop-down arrow next to your avatar on the upper right corner to open your Profile

  4. From your profile page, you can edit your Email and Password by selecting the Edit icon next to the field.

To reset your email address:

  1. Select the edit icon next to your email address
  2. On the following page, enter your updated email address

  3. Click Save
  4. The next page will confirm your updated email and you'll receive an email confirmation. Make sure to use this email address when logging in next time.

To reset your Password:

  1. Select the edit icon next to your password

  2. Input your current password, new password, then new password again and click "Change Password"
  3. A notification will display on your screen that the password was changed successfully

Powered by Zendesk