Issuing Certificates

by Ana Mays

In this article, we look at:

  • How to set up a certificate
  • How to require a passing quiz score
  • Trainee experience

Set up a Certificate

Instructors can issue certificates to trainees based on 1 of 2 possible requirements:

  1. Course completion - trainees must complete a course by navigating through every lesson
  2. Passing a quiz - you can require that trainees pass a quiz in addition to completing a course to receive a certificate.

To issue a certificate upon completion of a course:

  1. Navigate to Course Management and click on a course name or click the New Course button to enter a course.  
  2. Click on the 'Actions' tab beneath the title of the course.

  3. Within the Actions tab, scroll down to the 'Completion' section. 
  4. Click the Add Completion Action button. 


  5. Click the option labeled: Issue Certificate on Successful Completion.

  6. Next, you can choose from any existing certificate templates or click the Create New Template button. Note: To learn more about creating a certificate template, be sure to check out this article.

  7. Please review your settings, including the options for setting an expiration (# days/months) and/or enabling students to add their certificate to their LinkedIn profile. 
  8. Click the Save button to finish creating this Completion action.

You notice that 'Issue Certificate on Successful Completion' has been added to the Completion actions section of the Actions tab and is enabled. This can be disabled at any time by toggling the slider button to the off position.

Click the 'Eye' icon to preview the certificate, the 'Pencil' icon to edit the settings, or the 'X' icon to delete the action. 



To customize the certificate, see the instructions in this article

Require a passing quiz score

  1. Navigate to the desired course through Course Management
  2. If you are adding a new quiz, click the curriculum tab to add a new lesson
  3. Click "New Lesson" at the bottom of the page, and select quiz from the dropdown. 
  4. If you are editing an existing quiz, click quizzes under Course Management and select the quiz you'd like to edit. 
  5. Scroll to the settings section, and update the passing score. 


If you want to issue a certificate when the quiz is passed, you will need to check the "Issue certificate upon completion" field in the Advanced Course Settings as well (as outlined above).

Trainee experience

  • Trainees can view certificates issued for their completed Skilljar courses in the profile section of their account.Screenshot_2019-04-25_15_52_43.png
  • A unique URL is generated that can be shared for verifying a trainee's completion. Verify my completion of Skilljar's Success Metrics for Online Training course by visiting this verification link:
  • Want to send students an email with a link to their certificate? Follow the steps in this article to activate that email: Managing Student and Instructor Email Notifications

Is your course measured as a certain amount of credits/points/hours? This can display on the certificate too. Details on how to configure this here.

What to do if you need to update an issued certificate?

In some cases you may need to make changes to an already issued certificate. To make changes to a certificate that has already been issued, you will want to reissue the certificate by manually updating the existing information in the Student record. 

Once this is complete, the certificate ID and verification URL will remain the same but the new information will populate on the certificate.

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