Managing Course Registration and Completion Email Notifications

by Sarah Southerland
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You can select to have students and/or Skilljar dashboard admins receive an automatic email when the student registers for and/or completes a course or learning path. In this article, we’ll explain how you can manage registration and completion emails for courses and learning paths*, the types of emails you can send, as well as some examples.

*Note: Learning path email notifications can only be sent for registrations. There is currently no notification for the completion of learning paths.

To customize Live Training or Course Completion emails, view our help article about Customizing Notification Emails.

Contents

Sending registration and completion emails for courses

  1. Go to Course Management in your Skilljar dashboard by either selecting Course Management from the home page, or by expanding the Course Management header on the left and selecting Courses
  2. Select the course you want to manage.
  3. Select the Actions tab to access the course actions settings [for more information on the actions tab view our help article about automating and customizing your messaging].

    Screen_Shot_2020-12-23_at_2.56.45_PM.png

  4. You’ll find four sections, Registration, Engagement, Completion, and Post-Completion.

    Screen_Shot_2022-04-12_at_1.44.04_PM.png

  5. Choose the type of email you want to send and who you want to send:
    • Registration: Sent when a student registers for a course.
      • Email Student on Registration: This sends the student a confirmation email when they register for this course.
      • Email Instructor on Registration: This will send an email to the organization's notification email (set in Organization Settings) when a student registers for the course.
    • Engagement: This will send an email to students a certain number of days after registration. 
    • Completion: Sent when a student completes a course.
      • Email Student on Completion: This sends the student an email when they complete the course. Information about certificate generation will be included if applicable.
      • Email Instructor on Completion: This will send an email to the organization's notification email when a student completes the course.
    • Post-Completion: This will send an email to students a certain number of days after a course has been completed to send students surveys, recertification reminders, and other re-engagement notifications. You can choose to send this only to students who passed, failed, or both, regardless of status. 

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Sending registration emails for learning paths

  1. Go to the Domains page in your Skilljar dashboard either by selecting Domains & Publishing on the home page or by expanding the Domains & Publishing header on the left and selecting Domains.
  2. Choose your domain and select Paths to see a list of your published paths. elect the name of your path from the list.
  3. Scroll down to Enrollment Settings and under Email Settings choose the audience you want to send the email to after registration. You can select Email Student on Registration if you would like students to receive the email, Email Organization on Registration to send it to the organization, or both to send to all parties:

    Screen_Shot_2020-06-05_at_9.40.00_AM.png

Please note: there is not currently an email notification for the completion of a Learning Path.

To change your organization's notification preferences (email notifications Skilljar sends to you when specific actions happen), follow the instructions outlined in Configuring Organization Settings.

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Example Emails

  • Student registration email for a course:
    Screen_Shot_2019-04-26_at_11.04.27_AM.png

  • Student registration email for a learning path:

lp_email.png

  • Student completion email (no certificate issued)
    Screen_Shot_2019-04-26_at_11.25.24_AM.png

  • Student completion email (certificate issued)
    Screen_Shot_2019-04-26_at_11.21.40_AM.png

  • Student completion email (certificate issued, and LinkedIn Add to Profile is enabled)
    Screen_Shot_2019-04-26_at_11.33.11_AM.png
  • Learn more about the LinkedIn Add to Profile option. 

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