Uploading a Video, PDF or Audio File

by Sara Robba

Once the content has been created, you can upload a video, PDF or audio file. In this article, we'll cover how to upload one file at a time. If you have several files that you'd like to upload, visit our help article on how to upload files in bulk.

Note: Our upload file size limit is 5GB.

Uploading your Video

  1. Navigate to Course Management and select your course (or create a new one).
  2. Click Curriculum
  3. Click New Lesson


  4. Select Video, PDF, Audio or Embed
  5. Click "Choose File"
  6. Browse for your file then select it and click "Open"
  7. Click Save Lesson 

The saving of student video progress is supported for all Wistia and JW Player uploaded videos.

To view the lesson page from the student view, click Preview and select "This Lesson".

To add closed captioning to your videos, ensure your text files are created in SRT format with 00:00:00,000 timestamps, then email your files to Skilljar Product Support to upload them to your video on your behalf.


Optional lesson components


  • Summary - a text/HTML field where you can provide a summary of the lesson for trainees, links to additional resources, upload images, etc.
  • Downloadable Content - upload any file type to the downloadable content section to make available to the trainee as a supplementary downloadable attachment
  • *Set lesson as free preview on your course detail page (*for video only) - in the content section, select this check box to make the video viewable to customers as a preview before they register for the course



Student Video View:

How do I disable autoplay?

Videos embedded into Skilljar will auto-play by default. If you want to turn autoplay off for all videos in your organization, reach out to support@skilljar.com. 



Issues with Uploaded Video Quality:

Skilljar uses JW Player to host Uploaded Videos - when you initially upload a video, JW Player needs a few hours to process the video in order to serve the high quality video to your viewers. Please give the video a few hours and if you are still seeing low quality embedded video streams you can try the steps in Troubleshooting Video and SCORM Loading or Playback Problems


Issues with Audio not playing:

Beginning in version 66 of Chrome, audio is automatically disabled on videos configured with auto-play. This feature is specific to Chrome and behavior may vary between different web browsers.


XHR Error:

If running into an XHR error while uploading a video or SCORM package to the course platform, please check to see if there have been any recent changes to your company’s security/IT settings, such as your browser having a recent update. You can also try uploading a video while disconnected from your corporate wifi or VPN.


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