Zendesk: Adding a Zendesk Chat widget to Skilljar

  • Updated

Using Zendesk's chat feature, students can contact your company's support team directly in Skilljar. 

You'll need a Zendesk account to get started.  

1. Find your Zendesk chat widget URL. This will most likely have a format of "http://v2.zopim.com/widget/livechat.html?key=" with a string of characters at the end.

2. Paste the following code into your Global Code Snippet in Theming. Be sure to replace the WidgetURL text occurrence with the actual URL. 

<script type="text/javascript">

window.$zopim||(function(d,s){var z=$zopim=function(c){z._.push(c)},$=z.s=

d.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set.

_.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute("charset","utf-8");

$.src="WidgetURL";z.t=+new Date;$.

type="text/javascript";e.parentNode.insertBefore($,e)})(document,"script");

</script>

Was this article helpful?

0 out of 0 found this helpful