Using Zoom Waiting Room and Passcode

by Mitch Kulczak
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The Zoom Platform, as of September 27th, 2020, requires either the use of a Waiting Room or a Passcode when accessing a meeting. This means that for meetings that do not have either a Passcode or Waiting Room enabled by September 27th, Zoom will enable a Waiting Room.

The Skilljar - Zoom Integration allows for use of a Waiting Room or a Passcode. Learn how the Skilljar Integration handles this behavior below.  

Skilljar & Zoom Waiting Room

The Skilljar Platform currently supports the Zoom Waiting Room feature. Below are several recommended settings to enable within your Zoom account. 

  • All Zoom users should lock the 'Waiting Room' option to ensure that instructors can't activate the passcode option. An admin needs to click on the padlock icon next to the waiting room option to lock it.
  • If Zoom users do not want to use the waiting room option for all employees, they can utilize Zoom's group function and create a group just for instructors with the waiting room turned on and locked.

Zoom Waiting Room Experience for Students and Administrators 

Waiting Room student experience: 
Waitingroom.PNG

Admin experience: The option to 'Admit All' is offered whenever there is more than one user in the waiting room.

Screen_Shot_2020-09-08_at_9.54.09_PM.png

Admin experience: Admins will see a small pop-up when students enter the waiting room and the 'Participants' panel isn't open.

Screen_Shot_2020-09-08_at_9.53.43_PM.png
Admin setup: 
Screen_Shot_2020-09-04_at_10.22.33_AM.png
Screen_Shot_2020-09-04_at_10.22.46_AM.png

Skilljar & Zoom Passcode:

The Skilljar Platform currently supports the Zoom Passcode feature. Below are several recommended settings to enable within your Zoom account.  

Recommended settings to support Passcodes: 

  • In your Zoom Admin Portal,
    • Turn off the "Waiting Room" setting
    • Turn on and lock the "Meeting Passcode" setting
    • Turn on and lock the "Webinar Passcode" setting
    • Turn on and lock 'Embed passcode in invite link for one-click join.' Please note, if this setting is turned off, students will not be able to access the meetings.  
    • zoom_passcode.png
  • Zoom admins will need to lock the settings so that instructors cannot de-select the options. To do this, an Admin needs to click on the little padlock icon next to the setting.
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