Understanding Student Logout Time

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Skilljar training domains have a default user timeout value attached to them. By default, the absolute value is set at two weeks. This value does not reset upon student action, once the session expires, the student will need to log back in regardless of their activity. 


The Skilljar Support team is able to configure a different idle timeout value. When configured, the timeout will reset on every user action, there will not be an associated absolute timeout value. 

If you would like to update this setting, please reach out to the Skilljar Support team at support@skilljar.com and let us know your desired idle logout time. Please note, this setting is managed at the Organization level, and will dictate the logout times for all training domains in that Org.


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