Skilljar will send out a notification email to the Organization Email when changes have been made to your Salesforce authentication.
Possible Alerts:
- When someone re-authenticates your Salesforce instance
- Note: When a user selects the “Save and Re-authenticate with Salesforce” button but doesn’t follow the steps to re-authenticate, the connection between Skilljar and Salesforce will remain intact
- When someone selects the "Disconnect from Salesforce" button
- Note: To disconnect Skilljar from your Salesforce, users need to select the red button that says “Disconnect from Salesforce”
Alert Email Examples:
1. A user has disconnected Skilljar from your Salesforce instance:
2. A user has updated your Salesforce Authentication Settings from Not Authenticated to a new email:
3. A user has updated your Salesforce Authentication settings from Emaii A to Email B
4. Your Salesforce integration has stopped processing data from Skilljar due to authentication or API issues.