Analytics Overview Page

by Ian McCabe
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Skilljar admins can view key metrics for their training platforms all on a single page via the Analytics Overview within their dashboard. These metrics include average session time, revenue, number of new students, course completion rates, and more. In this article, we’ll explain what you can find on the Analytics Overview page and how to filter the data to suit your needs. 

To read more about analytics reporting within your Skilljar dashboard, see Understanding Analytics Reporting.

Contents

What is the Analytics Overview? 

The Analytics Overview is a helpful report for Skilljar admins who are trying to get a snapshot of their training platform’s high-level usage and engagement data. It presents your important data on one handy page within your Skilljar dashboard, saving you time when you need to pull key metrics for reports. 

You can also filter your results by domain, user groups, and date range, see the How to filter data section. 

  • Note: You can query past date but the maximum date(a) range you can request at once is 93 days.

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What data does the Analytics Overview show?

Accessing the Analytics Overview page.

You access the Analytics Overview page from your Skilljar dashboard by either selecting Analytics from the homepage or by expanding the Analytics header on the left and selecting Overview.


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Reading the data on the Analytics Overview page

The metrics shown in the Analytics Overview include tiles with a metric (see below), which are all shown on one page and can be filtered using the selection boxes above the tiles.

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The tiles also show the percentage change from the previous dates that were selected. For example, if you choose to view active users from the last 30 days, the percentage will show if you have more or less active users compared to the 30 days before that. The percentages appear in parentheses, with green representing an increase and red indicating a decrease.

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Metric Tiles

For an explanation of the metric tiles represented on the overview, see the table below.

Metrics

Definition

Active Users 

The number of unique users that have accessed your lesson. 

Course Completion

The number of students that have enrolled and completed courses within the selected time frame. This is divided by the total number of students who have enrolled in the selected time frame.

New Active Users

The number of new unique users who have accessed a lesson.

Average Session Time

The average time students have spent on lessons or in mathematical terms, the total session time divided by the number of students.

Total Session Time

The total time students have spent on lessons

Certificates Granted

The number of certificates that have been granted to learners. This number is based on the total of all Skilljar certificates you grant to learners.

Path Completion

The number of students that have enrolled and completed paths within the selected time frame. This is divided by the total number of students who have enrolled in the selected time frame.

Path Enrollment

The number of users who have enrolled in paths.

Live Event Enrollments

The number of users who have enrolled in Live Training Events.

Revenue

The total of all transactions from your chosen timeframe. You can expand this to show all applicable currencies. 

 

Line Graph

Below the metrics tiles, you’ll also find a line graph representing daily activity across your chosen timeframe (such as 30 days), with the number on the left axis and the day on the bottom axis. 

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There are three line graphs you can swap between by selecting the tabs. 

  • Daily Course Registrations - The number of course registrations per day during your chosen time period. 
  • Daily Active Students - The number of unique active students per day.
  • Daily Session Time - The average time students have spent on lessons per day.

Hovering your mouse over the tab header will also provide you with a pop-up with the aggregated number across the chart’s timeframe. Hovering over Daily Course Registrations will also show you the total number and percentage of those course registrations that have been completed within that timeframe. 

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You can also hover your mouse over each day within the graph to see the total number for that day. 

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How to filter data

When you first open the Analytics Overview page, the metrics shown will represent data across all of your domains and users over the last 30 days. You can filter these numbers on the page by selecting the drop-down boxes above the data. 

When you select the boxes, a new window will pop up. When you’ve chosen your desired data, select Apply to reflect these changes on the overview page, or select reset to clear your selections back to the default.

  • Domains: Select this to pull data from all or specific domains across your training platform.

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  • Select dates: Select the timeframe you want to reflect within your report. You can select between one and 90 days either by the auto-selection (such as Today and Last 90 Days) on the right or by choosing the dates from the calendar.

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    • Note: You can query past date but the maximum date(a) range you can request at once is 93 days.
  • User groups - Choose between viewing data for all users within your chosen domain(s) or select a specific user group to only see data from users within that group. To find out more about groups, see Creating and Managing Groups.

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